The Admissions Director at Imperial Healthcare Center is a crucial role within the healthcare facility, responsible for ensuring smooth admissions processes while cultivating strong relationships with the community and the hospital. The ideal candidate should exhibit a combination of empathy, excellent organizational skills, and a deep understanding of healthcare dynamics. By streamlining admissions and maintaining open communication, the Admissions Director significantly enhances the overall experience for patients and their families, ensuring that each new resident feels welcomed and supported from their first moment at the facility.

REQUIREMENTS:

• Previous experience in healthcare customer service is preferred.

• Strong interpersonal and organizational abilities.

• Proficiency in computer skills.

• Solid knowledge of reimbursement processes.

• Good physical and mental health.

• Familiarity with medical terminology is preferred.

REPORTING:

The Admissions Director reports directly to the Administrator.

JOB DUTIES:

• Assist in developing and implementing facility marketing strategies.

• Serve as the primary contact between the facility and hospital discharge planners.

• Communicate with referral sources.

• Build relationships to identify unmet healthcare needs in the community and collaborate with the administrator to address those needs.

• Complete necessary paperwork to ensure appropriate admissions to the facility.

• Lead team meetings regarding admissions and census.

• Order and maintain adequate marketing materials and ensure that information packets are available.

• Prepare daily census reports.

• Complete monthly and quarterly reports as assigned.

• Handle inquiries from hospitals and the community.

• Screen potential admissions:

  • Establish payer source.

  • Obtain authorization as necessary.

  • Determine Medicare eligibility.

  • Assess level of care for appropriate placement.

• Process admissions:

  • Notify nursing and relevant staff of new admissions.

  • Create resident identification bracelets.

  • Provide charts to the appropriate nursing station.

  • Complete admission contracts with residents or their responsible parties.

• Maintain public relations with referral sources.

• Foster ongoing internal public relations with residents and their families post-admission.

• Perform other duties as assigned by the Administrator.

Monday-Friday, 9AM-5:30PM

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