Summary
Assist in examination and treatment of patients under direction of POC's Physicians
Essential Duties and Responsibilities
- Escort patients to exam area and prepare for exam
- Conduct direct patient evaluations, obtain history and order x-rays as needed.
- Perform comprehensive patient assessments, including medical history reviews, physical examinations, and ordering of appropriate diagnostic tests, under physician supervision.
- Develop and implement patient treatment plans at the direction of the physician, ensuring seamless continuity of care between office visits and surgical interventions.
- Prepare specimens for laboratory and complete required forms and appropriate follow up of results.
- Maintain accurate and complete medical records in accordance with clinical standards.
- DME ordering, fitting, dispensing and education.
- Physical Therapy order completion and referrals. HEP review and instruction as ordered by physician.
- Educate patients about their diagnosis, treatment plans, diagnostic studies, surgical procedures, rehabilitation processes and DME, providing tailored guidance based on individual needs.
- Assist with in-office procedures, including injections, aspirations, post-operative wound care, suture removal, dressing changes, and the application and removal of casts, splints or durable medical equipment.
- Facilitate completion of handicapped parking permits, FMLA, disability forms, record and imaging requests, work and school excuses.
- Serve as a primary liaison between patients and physicians, ensuring effective communication and coordination of care.
- Coordinate consultations with other physicians.
- Coordinate and obtain necessary prior authorizations for visco-supplementation injections, laboratory tests, and advanced imaging studies.
- Ensure compliance with OSHA standards regarding blood borne pathogens.
- Prepare prescriptions for signature and e-prescribe. Telephone, eRx prescriptions to pharmacy on MD request/approval.
- Maintain stock within modules to include notification related to reordering of necessary stock as needed.
- Schedule pre and post op appointments and any time sensitive appointments. Coordination of work in appointments.
- Communicate schedule changes and clinic cancellations to team members and assist team members and/or scheduling with rescheduling clinics cancelled with < 7 days’ notice.
- Monitor biohazardous waste and prepare for disposal.
- Obtain x-ray and imaging results and store in JOINTS, including importing/downloading outside discs into JOINTS when x-ray Team backed up or time allows.
- Obtain diagnostic results from appropriate source and scan report into Athena and match to close out order.
- Provide staff coverage for other clinical personnel, as needed and at the request of Clinical Management.
- Document all aspects of visit in Athena to include Meaningful Use criteria.
- Assist MD to enter diagnosis codes.
- Responsible for all patient phone calls (clinical) and portal communication, ensuring proper documentation in Athena of action taken/advice given.
- Schedule all OR cases and maintain surgery schedule.
- Attend meetings and perform duties as requested.
- Employees have responsibility for and are expected to adhere to all Peachtree Orthopedic Clinic policies and procedures, to strictly comply with all laws, rules, and regulations and to consistently engage in ethical patient care and business practices. Other duties may be assigned.
- Coverage of athletic events, games and tournaments as needed and available.
- Urgent Ortho coverage when available.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
Communications - Exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; displays understanding of how job relates to others; uses resources effectively.
Required Knowledge, Skills, and Abilities
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- Bachelor’s or master’s degree in athletic training from four-year college or university; minimum of one-year experience in orthopedics/sports injuries. Clinic experience preferred.
- Board of Certification (BOC) for Athletic Trainers
- State of Georgia Athletic Training Licensure
- American Heart Association's Certification - BLS Certified
- Continuing education and/or license renewal are required.
Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
- Ability to calculate figures and amounts such as weight, height, and medication dosing. Ability to apply concepts of basic algebra and geometry.
Computer Skills
- To perform this job successfully, an individual should have knowledge of MS Word and EMR (Athena) software.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds. Clinical staff must often be on their feet for much of the day and may have to lift patients who have trouble moving, standing, or walking. These duties can be stressful, as can dealing with ill and injured people. Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The required duties may present a stressful environment, as this is a fast-paced environment caring for patients in pain and with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
