All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.

Benefits offered: In addition to your base pay, you are also eligible to receive:

• Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and 7 paid holidays.
• Medical, Dental & Vision,
• Company paid life insurance.
• Retirement Plan
• Employee Assistance Program
• $2,000 Sign on Bonus- paid in 2 separate payments

Job Summary:

The Care Coordinator position promotes collaboration among the patient-centered care team to ensure quality care, increase preventive care utilization, and reduce emergency room visits and hospital readmissions. This position is responsible for directing a care coordination team supporting providers, including a Patient Navigator, Unit Clerk, and Medical Assistants, Pharmacy and Medline Team. The role of Care Coordinator includes, however is not limited to; co-managing high-risk patients through assessments and care coordination, including home and hospital visits when required and educating patients, families, and caregivers on the Patient-Centered Care Model.

Essential Duties and Responsibilities:

• Provide service coordination involving case management, client advocacy, and goal-oriented action plans for patients.
• Maintain interactions with patients/families to ensure adherence to treatment plans and foster self-management and shared decision-making.
• Act as a liaison for patients regarding medical and dental benefits.
• Monitor care delivery by documenting progress, identifying barriers to care, and maintaining communication within the Patient-Centered team.
• Ensure compliance with HIPAA regulations and protect confidential information.
• Collect and utilize data for improving service activities, preparing monthly reports.
• Miscellaneous Responsibilities:
• Perform additional job-related duties as assigned.

Minimum Education/Certifications:

• High School Graduate or GED Required
• Must be a graduate of an accredited licensed practical nursing program.
• Completed state board with a current license to practice as a Licensed Practical Nurse in the Commonwealth of Pennsylvania.

Minimum Work Experience:

• At least two years’ experience working with patients and families in a Community setting, Public Health, Outreach, Social Work or related field with progressively more responsible leadership experience required.
• Prior experience with care coordination/care management in a clinical setting
• Proficiency in basic data entry computer skills.

Preferred Qualifications:

• Knowledge of The Joint Commission regulations
• Bi-lingual in Spanish, Nepali, French, Arabic

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

EOE