Description:

Clinical Mental Health Court Navigator
Monroe County Office of Mental Halth (MCOMH) Socio-Legal
Rochester, NY - Hybrid
Full-Time [Exempt]: 40 Hours

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Clinical Mental Health Court Navigator to join our team of nearly 500 employees. Mental Health Court Navigators are responsible for supporting justice-involved individuals with mental health needs who are currently in the community. Navigators play a vital role in enhancing services, fostering individual empowerment and planning or stability. Their support may include facilitating connections to mental health and community-based treatment, guiding individuals through the health system, assisting with housing and providing additional referrals as necessary. Not intended to be a long-term program, these voluntary services are not mandated but meant to be available and embedded within the court. Court Navigators will be located at the MCOMH Socio-Legal Center and work in close collaboration with all local courts.

MCOMH is seeking applicants with strong leadership skills who are motivated to take part in the building and growth of this program. The Clinical Mental Health Court Navigator role blends elements of case management and clinical assessment skills to ensure participants receive appropriate treatment recommendations, linkage to services, and guidance to community resources. This position is seeking a professional with a strong understanding of local mental health, social services, and criminal justice systems, and is considered the lead staff responsible for program operation and supervisor to other staff.

CCSI is partnering with Monroe County Office of Mental Health (MCOMH) to hire a Clinical Mental Health Court Navigator. This position is employed by CCSI and working on behalf of MCOMH.

In this role, you will

• Complete assessment of needs and strengths with the client, gather clinical criteria to formulate recommendations, determine any immediate safety or crisis needs
• Receive and review referrals to program
• Determine need for caseworker and/or peer specialist involvement and assigns referrals as necessary
• Recommend adjustments to treatment plans, advocates for equity and system movement and equity
• Provide routine Supervision to Court-Based Mental Health Navigator team
• Demonstrate ability to complete all tasks and responsibilities that are being asked of the Court Navigators and conduct these responsibilities as needed
• Support Court Navigators through all aspects of their roles, including intake, assessment, engagement, closing, reporting, and documentation
• Review Court Navigators interventions and communication on a regular basis
• Be culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.
• Interview, hire and train Court Navigator positions as needed
• Communicate in a professional manner as a representative of Monroe County to all providers and partners, including to local County, City, and Justice Courts.
• Maintain standard operation procedure for Court Navigation Program.
• Have working knowledge of the local behavioral health and social services network to assist with matching individuals with appropriate resources to promote health, wellness, and recovery
• Support community education and/or training requests about program functions
• Provide direct and technical support for both Court Navigators and community partners in relation to the Court Navigator program
• Create and support data collection material and processes to ensure that program effectiveness and sustainability.
• Travel as necessary to fulfill responsibilities.
• Have a flexible schedule to meet the needs of the program
• Performs other duties as assigned

Requirements:

What You Bring

• Master’s degree in human services field and minimum of 3 years of work experience or equivalent education and work experience (see CCSI's equivalency chart)
• Certification: LCSW, LMSW, LMHC preferred
• Additional professional experience with the justice system, criminal procedure law, and/or mental hygiene law are preferred

Required Competencies: To be successful in this position, you will need competence in:

• Strong communication skills, written and oral, and delivery of correspondence, records, and reports.
• Demonstrate proficiency in office related software and technology, able to perform all work related tasks in a hybrid setting as needed
• Building and maintaining working collaborative relationships with community stakeholders and providers, not limited to individuals, families, law enforcement, the court system, state agencies, state forensic services, and local service providers.
• Proficiency of systems of care (i.e. OMH Housing, Substance Use Treatment services, Criminal Justice, Homeless, Health Care).
• Will advocate, provide equitable access and inclusivity to all individuals seeking services from the lens of a person-centered perspective
• Foster a culturally responsive program and work environment, which supports clients and team members
• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.
• Support professional development and identified goals of individual Navigator staff; a strong leader has the ability to inspire and motivate others
• Ability to join staff in problem solving scenarios and provide helpful direction/support
• Strong sense of leadership to supervise staff in different locations.
• Ability to problem-solve both independently and with others, as well as develop and achieve goals with minimum direction and supervision.
• Working knowledge of laws and regulations specifically regarding the treatment of individuals with a serious mental illness.
• Ability to plan, schedule and facilitate complex cross systems meetings as well as internal team meetings

Required for this position are:

• Satisfactory completion of all required background screenings.
• NYS Driver’s License and access to reliable transportation for business related travel.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

At CCSI, you’ll enjoy

• Market-competitive compensation
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI!

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.