Description:

Summary/Objective:

Collaborates with the provider to determine the needs of the patient and assists the provider with providing quality medical care to the patients.

Essential Functions:

• Interviews patients and measures vital signs such as pulse rate, temperature, blood pressure, weight and height.
• Collects data accurately and sees that all information is transferred to patient chart correctly.
• Prepares examination and treatment rooms for examination of patients.
• Ensures instruments are clean and sterilized.
• Hands instruments and materials to provider and assists with minor office procedures as directed by provider.
• Calls medical facilities or departments to schedule outpatient testing or procedures for admission.
• Handles pre-certification for admissions and/or procedures or coordinates with pre- certification coordinator.
• Returns patient calls and places prescription refill calls under the direction of provider of care.
• Performs EKG’s, venipuncture and various in-house laboratory procedures. Acts as a phlebotomist as needed following standard procedures. Completes proper requisition for laboratory processing and charge billing.
• Recognizes abnormal results upon review of lab and test results. Interacts with provider regarding patient education and follow up regarding results.
• Assists with health education on the patient’s level of understanding.
• Performs all duties in compliance with Galen clinical policies and OSHA standards.

Other Duties/Responsibilities:

• Ensures that adequate supplies are maintained at location at all times.
• Maintains clean and neat work area.
• Make recommendations for any improvements in operation of the clinical systems.
• Contributes to team effort by accomplishing related results as needed.
• Assist other personnel in the performance of their duties as assigned and as workload permits.

Knowledge/Skills/Abilities:

• Promote the mission, vision, and values of Galen Medical Group.
• Maintain confidentiality of all patient, medical, financial, and legal information.
• Report to work on time and as scheduled.
• Wear identification during work hours.
• Represent the organization in a positive & professional manner.
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Comply with all organization policies and standards regarding ethical business practices.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services as directed by your manager.
• Consistently demonstrate the value of team concept.
• Ability to manage multiple and simultaneous responsibilities.
• Complete assignments efficiently and in a timely manner.
• Understands and abides by OSHA, HIPAA & CLIA standards.

Requirements:

Qualifications:

Education:

• Graduate of a licensed practical nurse program from a nationally accredited institution.
• Must have an active LPN license in the State of Tennessee or any other participating compact state.

Experience:

• Must have previous clinical and phlebotomy experience.
• Must be BLS trained and certified at all times.
• Ability to document in an efficient, accurate, and timely manner.
• Must be computer literate.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.