Gotham

Condominium Front Desk Attendant

Community Association Management Professionals (CAMP)

Annapolis, Maryland

$19 - $19 hourly

Full-time | On-site

Work facility: Not Specified

Job Description

Community Association Management Professionals (CAMP) is looking for a friendly and efficient Front Desk Attendant to work fulltime at the front desk of a luxury condominium in Annapolis, Maryland. The shift for this position is Monday through Friday, 2:30 to 9 pm.

Responsibilities include:

  • Telephone Management: Answer incoming phone calls promptly and courteously, screen and direct calls appropriately, take accurate messages, and provide general information.
  • Access Control: Monitor and control access to the property and maintain visitor logs.
  • Package Handling: Receive, log, and distribute incoming packages and deliveries to residents in an organized and timely manner. Notify residents of perishable package arrivals. (Must be physically capable of handling packages of reasonable weight.)
  • Resident Assistance: Address questions, concerns, and requests in a professional and helpful manner. Escalate complex issues to management as needed.
  • Forms: Provide residents with necessary forms, including architectural request forms and lounge reservation forms, and explain the submission process.
  • Communication with Management: Communicate effectively and professionally with management regarding resident issues, security concerns, maintenance requests, and any other relevant information.
  • Additional duties as assigned.

We work as a team, in a fast-paced environment, a calm demeanor and organized work habits are essential for success.