Medical Assistant / Front Desk Receptionist

Forum Health LLC is a nationwide provider of precision health services, integrating advanced modern medicine with functional medicine principles. Our mission is to redefine healthcare through technology, clinical innovation, and patient engagement, guided by our core values of Integrity, Humility, Compassion, and Outcomes.

We are looking to hire a part-time Medical Assistant/Front Desk Receptionist to help support the daily functions of our busy Tampa, FL office. The Medical Assistant/Front Desk Receptionist provides outstanding customer service to patients and administrative support to our medical team in a fast-paced clinical environment.

This position manages a high volume of patient interactions and phone calls. The role will be Monday-Friday with flexible hours, approximately 20 hours per week. This role has the potential to grow into a full-time position as the clinic continues to grow.

Key Responsibilities:

• Greet Patients
• Answer incoming calls, faxes, and emails
• Taking detailed messages for the medical staff
• Provide each patient with excellent, personalized service
• Scheduling appointments
• Invoicing and inventory control
• Accounts Receivable
• Patient documentation
• Rooming patients
• Assist provider in getting/preloading pellets (testosterone)
• Refills medications as directed by the provider and coordinates prescriptions with the patient’s preferred pharmacy as needed
• Responsible for gathering a thorough medical history, including vitals and BMI prior to each visit, of the patient and entering or updating patient medical record information.
• Responsible for scheduling lab testing, ordering required lab work for patients, contacting the patient regarding lab reviews, and updating the patient medical record information.

Qualifications:

• High School Diploma or GED required
• MA Certification preferred
• Minimum one year of medical office experience
• Familiarity medical terminology
• EMR experience
• Tech savvy
• Excellent phone etiquette
• Detail oriented
• Ability to Multitask
• Team Player
• Excellent communication skills both verbal and written
• Applicant must be authorized to work in the United States without the need for sponsorship now or in the future.

Role: Part-Time

Salary: $18.00 - $20.00 per hour

We are located at:

3820 Northdale Blvd., Ste. 107-a

Tampa, FL 33624