Titusville, Florida
$11 - $14 hourly
Full-time | Onsite
Work facility: Not Specified
Why Join Our Team?
At Hampton Inn Titusville, we offer more than just a job — we provide a career opportunity in a friendly, supportive environment where your contributions matter.
Enjoy a competitive wage along with great benefits designed to keep you healthy, secure, and balanced.
Competitive Pay
Medical, Dental & Vision Insurance
401(K) with Company Match
Paid Time Off
Preferred: Experience with Hilton PEP Operating System
Team atmosphere that values respect and growth
Opportunities to develop your hospitality career within the Hilton family
As our Front Desk Agent, you’ll be the friendly face our guests see at check-in, and the detail-oriented pro who ensures our accounting is accurate at night. Your role helps create memorable stays and keeps hotel operations running smoothly.
Greet and assist guests with check-ins, check-outs, reservations, and inquiries
Process reservations, cancellations, and coordinate guest services across departments
Maximize room revenue through effective suggestive selling
Audit daily accounts ensuring accuracy in guest billing, city ledgers, and credit transactions
Verify end-of-day reports and work completed by other departments
Handle guest complaints professionally, ensuring quick and positive resolutions
Operate front office equipment including cash register, PBX phone system, and franchise terminals
Maintain an organized, welcoming, and clean front desk area
Participate in management-on-duty (MOD) rotation as scheduled
Perform additional tasks as needed to support hotel operations
Minimum 2 years of front desk or related hospitality experience, or equivalent transferable skills (sales, resort, marketing)
Familiarity or willingness to quickly learn Hilton franchise front desk standards and procedures
Strong communication and customer service skills with a pleasant, professional demeanor
Knowledge of accounting, auditing, and report preparation
Ability to multitask and work efficiently during busy shifts
Comfortable standing for long periods and able to lift up to 50 pounds when needed
High school diploma or equivalent required
Hilton PEP System experience preferred but not required
3 Afternoon/Evening (PM) Shifts per week
2 Night Audit Shifts per week
(Schedule flexibility is a plus)
Apply today and be part of a team where your dedication helps create exceptional guest experiences — every day and every night!
Hampton Inn Titusville is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
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