Job Title: Front Desk Patient Care Coordinator
Location: Chelmsford, MA
Schedule: Monday – Friday, 8:30 AM – 4:30 PM
Pay Rate: $18.00/hour
Employment Type: Temp 

Position Summary

We are currently recruiting for a Front Desk Patient Care Coordinator. You’ll be the welcoming face of the practice while managing a variety of administrative tasks to support both patients and practitioners. This role calls for strong multitasking abilities, excellent communication skills, and a commitment to confidentiality and service.

Responsibilities

• Greet and assist patients in person and by phone
• Schedule appointments and manage a multi-line phone system
• Maintain patient files in compliance with HIPAA
• Verify insurance eligibility and benefits
• Prepare and process mail (USPS, FedEx)
• Support billing, deposits, and reporting
• Keep the office clean and organized
• Use Microsoft Word and Outlook regularly
• Contribute to a collaborative and cheerful team atmosphere

Qualifications

• Minimum 2 years’ experience in an office setting
• Familiarity with scheduling software and insurance processes
• Strong communication and organizational skills
• Proficiency in Microsoft Office
• Friendly, empathetic, and detail-oriented
• Ability to multitask and work well under pressure

Physical Requirements

• Sitting: Frequently
• Standing: Occasionally
• Speaking: Frequently

Work Environment

Professional office-based setting