Gotham

Front Desk Receptionist

CaliDental

Marina, California

$18 - $27 hourly

Full-time | On-site

Work facility: Not Specified

Job Description

Job Description

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.

The front desk performs many tasks requiring both interpersonal and technical skills

Duties and Responsibilities

  • Greet and welcome patients as soon as they arrive at the office
  • Check-in patients and hand proper paperwork
  • Answer incoming phone calls and help patients with any dental request
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office safety and security by following safety procedures and controlling access via the reception desk
  • Book and Confirm patient's appointments

Skills and Qualifications

  • Excellent customer service
  • Proven work experience as a Receptionist or similar role
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Spanish speaking required

Benefits

  • 6 paid Federal Holidays after 90 days of employment
  • 5 paid sick days
  • 401k Matching after one year of employment
  • Health/Dental/Vision insurance after 60 days of employment

Monday to Friday 9am to 6pm and Saturdays as needed