Gotham

Front Office Assistant - Melbourne

Orlando Health

Melbourne, Florida

Full-time | On-site

Work facility: Not Specified

Job Description


Position Summary

Position Summary

The Front Office Assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

 

 

 

 

Orlando Health offers a great benefits package that includes:

 

Medical, Dental, Vison

403(b) Retirement Savings Plan 

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance 

Extended Leave Plan (ELP) 

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance 

Car Insurance 

 

100% PAID Tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt

 

ALL benefits start day one


Responsibilities

  • Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
  • Obtains accurate and complete patient demographic and insurance information.
  • Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
  • Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
  • Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
  • Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
  • Interacts with patients and families in a professional manner.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

  • High School graduate or equivalent.

Licensure/Certification

  • None.

Experience

  • Six (6) months experience in a clerical office, or general business, and/or customer service setting
Qualifications:

Education/Training

  • High School graduate or equivalent.

Licensure/Certification

  • None.

Experience

  • Six (6) months experience in a clerical office, or general business, and/or customer service setting
Education:UNAVAILABLEEmployment Type: UNAVAILABLE