Human Resources Assistant

Company Description Cardinal Point Homeland Security Group (CPHSG) is a Commonwealth of Pennsylvania Certified Veteran-Owned Small Business headquartered in Fort Washington, Pennsylvania. The organization focuses on enhancing safety for people and communities through protective security services, risk assessments, and specialized training programs. CPHSG serves clients across Pennsylvania and New Jersey, working closely with public and private sector partners. Team members contribute to a mission-driven environment centered on security, preparedness, and community resilience. The company values professionalism, integrity, and a commitment to service.

Position Summary

The Human Resources Assistant is a front-line administrative and compliance support role responsible for ensuring efficient HR operations, accurate employee recordkeeping, and timely completion of onboarding and compliance requirements. This role serves as the first point of contact for employees and candidates, managing the majority of employee communications via phone, text, and email across a wide range of HR matters, inquiries, and follow-ups.

The HR Assistant collaborates closely with the Compliance Manager, Human Resources Director, and Operations team to gather required information, documentation, and approvals; coordinate new hire orientation (NHO) and trainings; and ensure employees are fully prepared, compliant with all regulatory and client requirements, and supported throughout their employment lifecycle.

This role is critical in coordinating uniform ordering and issuance, tracking compliance documentation, and supporting onboarding processes to ensure employees are properly equipped and cleared for work.

Key Responsibilities

Employee Support & HR Front Desk

·       Serve as the primary point of contact for employees and applicants via phone, text, email, and HR systems.

·       Manage a high volume of employee communications, ensuring timely and professional responses to HR-related inquiries and follow-ups.

·       Monitor HR inboxes and communication channels daily to ensure all requests and issues are addressed or escalated appropriately.

Compliance Documentation & Tracking

·       Collect, review, and track all required HR and compliance documentation for new hires and existing employees.

·       Maintain tracking logs and conduct consistent follow-ups to ensure outstanding items are completed.

·       Ensure all documentation is complete, accurate, and stored in an organized, audit-ready format.

·       Assist with submission of compliance documentation to clients and internal stakeholders.

Uniform Ordering & Issuance Coordination

·       Coordinate ordering, tracking, and issuance of uniforms, badges, and related equipment.

·       Maintain inventory and issuance logs to ensure accountability and proper distribution by role.

·       Collaborate with Operations and Recruiting to ensure employees are properly equipped prior to assignment.

·       Manage uniform replacements, returns, and related follow-ups.

Employee Records & Data Management

·       Maintain accurate and up-to-date employee files, including employment, compliance, and disciplinary documentation.

·       Ensure confidentiality and proper handling of sensitive information.

·       Conduct periodic audits of employee files to confirm completeness and compliance.

Recruitment & Onboarding Support

·       Assist with job postings, resume review, screening, and interview scheduling.

·       Coordinate onboarding documentation, new hire orientation (NHO), and required trainings.

·       Track onboarding progress to ensure employees meet all requirements prior to start dates.

Benefits & HR Administration

·       Assist employees with benefits enrollment, changes, and general inquiries.

·       Support routine HR transactions including employment verifications and status changes.

Compliance & Policy Support

·       Support adherence to company policies and applicable employment laws.

·       Assist with audits, investigations, and compliance-related reporting as needed.

Basic Qualifications

·       High school diploma or equivalent required.

·       Strong organizational, time management, and follow-up skills.

·       Excellent communication and interpersonal skills.

·       High attention to detail and accuracy.

·       Proficiency in Microsoft Office and HR systems.

·       Ability to maintain confidentiality and professionalism.