PURPOSE
The Administrative Assistant provides administrative support to ReFrame Ministries by managing devotionals, processing donor receipts, and maintaining records. This role involves communication, handling financial documents, and organizing files to support the organization's mission and donor relations.
This position is part-time, at 18 hours per week, and offers a hybrid work schedule.
The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide general office administrative support, as directed.
- Maintain and update devotional distribution lists and subscriptions
- Review donation documentation and resolve declined gift issues.
- Answer and screen phone calls, providing information as applicable.
- Respond to requests for information and materials and ensure proper handling of correspondence, as directed.
- Input pertinent information into the denominational database system, as applicable.
- Organize and maintain all correspondence, files, and official organizational records.
- Routine copying, printing, and gathering of information.
- Prepare and send thank-you letters for special donations, including IRAs, estates, memorials, and welcome letters for new donors.
- Sort and distribute incoming mail, update Today requests, and address changes in the database.
- Manage the Classis calendar and spreadsheets
- Complete inventory of supplies and prepare Church Kits ready for outreach
- All other duties as assigned by the supervisor.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Able to support the mission, vision, and values of the CRCNA.
- Demonstrated intermediate proficiency in commonly used computer applications.
- Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines, etc.
- Proven ability to work independently and collaborate within a team environment.
- Basic verbal and written communication skills.
- Ability to establish and maintain cooperative working relationships with co-workers and external contacts.
EDUCATION AND EXPERIENCE
- A High School Diploma and prior office administrative experience are required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A weekly presence at the CRCNA denominational office in Grand Rapids, Michigan, USA.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Traditional climate-controlled office environment.
- Attend off-site meetings as needed in the local area.
Benefits may be prorated based on the number of hours worked per week:
- Work-Life Balance
- Hybrid and Flexible Work Arrangements
- Professional Development Opportunities
- Contributing to an organization that is making an impact in the world
