Desktop Analyst II

Adecco is currently assisting a client in their search to fill Desktop Analyst positions located in New York, NY (Onsite)

Pay Rate: $25 - $27 /hr.

Monday – Friday, 8:00am – 5:00pm

Type: Temp Role

Client is seeking a Temp IT Desktop Analyst who will be responsible for providing IT support onsite for two weeks.

Job Function
• Troubleshoot hardware and software issues courteously and expeditiously
• Answer and appropriately handle incoming customer support requests via phone, ServiceNow, e-mail, and in-person requests.
• Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution.
• Install basic PC software applications (MS Office, Citrix, etc)
• Stage and configure new and existing desktops/laptops/peripherals
• Act as first and second level support for computer upgrades and installations
• Assist in hardware and software asset management
• Assist in the hardware warranty repair process
• Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
• Must be proficient in PC and MAC.
• Provide meeting support.
• Performs other related as assigned.

Pay Details: $25.00 to $27.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.