Shift: Day; with some occasional early evening hours
Status: Full-time; 8 shifts per bi weekly pay period
Weekends: No
Holidays: No
This is support staff for our Physicians and Nurse Practitioners. Previous experience working in a Physician Practice setting is preferred. This position reports to the Practice Manager.
Qualifications/Experience:
- Certification as a Medical Assistant (CMA)(CCMA)(RMA) required.
- CPR/BLS required within 90 days of hire.
- 3 to 5 years previous experience working in a physician practice setting is preferred.
Prior experience with an Electronic Health Record system.
Responsibilities:
- Demonstrates ability to exercise effective clinical reasoning related to the assessment, care, delivery and evaluation of patients of all ages.
- Demonstrates excellent customer service skills.
- Portrays a professional, courteous, and helpful attitude to all customers.
- Demonstrates effective communication skills to facilitate patient knowledge and understanding.
- Effectively communicates with physicians, co-workers, patients, and families.
- Demonstrates effective problem solving skills in role and shows initiative to meet needs of provider, team members and patients without direction.
- Demonstrates excellent ability to work with the public and individuals of varying ages.
- Collaborates and establishes a good working rapport with Office Providers and all internal/external customers in order to achieve maximum productivity and efficiency.
- Serves as a liaison between clients and Office Providers.
- Demonstrates competency with applicable policies and procedures as outlined in the Orientation Program prior to the completion of orientation.
- Required to become skilled in the EPIC Electronic Health Record System.
- Performs other duties as needed.
Skill/Ability:
- Ability to work independently and as a team player, to exercise good judgment and successfully manage a variety of tasks.
- Ability to think critically including interpretation, analysis, and evaluation.
- Ability to work in a fast-paced environment and to prioritize care in handling various patient loads.
- Computer and keyboarding skills.
- Occasionally lifts and carries weights up to 50 pounds.
