Salary: $16-$21.00

Medical Reception and Operations Assistant

Full-Time | McGinley Medical PC Tower Orthopedics (with cross-division support)

Casper, WY

Join a dynamic medical team where your front-desk expertise meets operational versatility!
Were seeking a professional, tech-savvy individual to serve as a Medical Reception and Operations Assistant the first friendly face patients see and a key player behind the scenes. You'll primarily work within our Tower Orthopedics division while providing support across all McGinley Medical PC entities.

What Youll Do:

Medical Reception & Scheduling (Primary Duties):

• Greet, check-in, and check-out patients professionally and warmly
• Register patients, verify insurance, collect co-pays, and ensure necessary forms are completed accurately
• Schedule and manage appointments via the medical scheduling software; adjust and confirm appointments as needed
• Answer incoming calls, respond to patient inquiries, and route calls appropriately
• Maintain a clean, welcoming, and compliant front desk and lobby area
• Ensure accurate and secure handling of medical records in compliance with HIPAA
• Coordinate patient flow with clinical staff, assist with clinical patient needs (e.g., wheelchair escort)
• Support coverage for other front desks as needed across company locations

Administrative & Operational Support (Secondary Duties):

• Assist with general office tasks including scanning, faxing, data entry, and document preparation
• Participate in cross-divisional support as needed to help ensure smooth daily operations
• Aid in preparing operational reports and tracking patient volumes
• Assisting leadership with logistical, operational, and office tasks

Marketing & Outreach Assistance (Secondary Duties):

• Support social media content scheduling in collaboration with the marketing team
• Assist with ordering and distributing patient education materials and newsletters
• Coordinate logistics for community outreach events, patient seminars, and sponsor activations (e.g., IndyCar, Pro Motocross)
• Track marketing data and assist in documenting event or campaign performance

Qualifications:

• High school diploma or equivalent required
• Medical office experience preferred (especially in patient registration/scheduling)
• Strong computer skills required; Microsoft 360, Excel, OneDrive experience with EHRs or practice management systems a plus
• Excellent communication skills, both written and verbal
• Strong attention to detail, time management, and multitasking abilities
• Ability to work collaboratively across departments and interact professionally with patients and staff
• Knowledge of insurance, scheduling and patient communications
• Knowledge of HIPAA, insurance verification, and front office operations highly preferred

Why Join Us?

McGinley Medical PC is a fast-growing, multi-division healthcare group with a commitment to innovation, patient experience, and community involvement. If youre ready for a role thats more than just a desk job we want to meet you!

Apply today to be part of a supportive, energetic team where your work makes a difference every day.