Job Description

Job Title: Full-Time Office Manager – Hospital-Affiliated Clinic (Portland, Oregon)
Job Type: Full Time
Work Hours: Monday - Friday: 9 AM-5 PM
Compensation: $75,000.00 - $100,000 per year + benefits

Are you an organized, people-first professional with a passion for healthcare operations? We’re seeking a motivated Office Manager to lead one of our hospital-affiliated outpatient clinics in Oregon.
As the operational backbone of the clinic, you'll ensure smooth day-to-day operations, support clinical workflows, and build a positive, high-performing environment for both patients and staff. This is your chance to grow your career in a mission-driven organization where your leadership makes a daily difference in the lives of the community.

Job Duties:

Oversee the front-office and back-office administrative functions, ensuring smooth scheduling, patient check-in/check-out, and medical record workflows
Manage supply orders, vendor relationships, and facility needs
Monitor clinic productivity, patient flow, and efficiency metrics
Lead and support a team of medical receptionists, medical assistants, and administrative staff
Coordinate training, timekeeping, staffing schedules, and performance reviews
Foster a collaborative, inclusive workplace aligned with hospital mission and values
Ensure exceptional customer service and resolve patient concerns
Implement feedback systems and service recovery initiatives
Monitor patient satisfaction and act on survey data
Ensure adherence to HIPAA, OSHA, Joint Commission, and organizational standards
Assist with budget management and reporting clinic performance to senior leadership
Coordinate quality improvement and risk mitigation initiatives

Qualifications:

Associate’s degree in healthcare, business, or related field (or equivalent experience)
2+ years of experience in medical office operations, preferably in a leadership role
Working knowledge of HIPAA and clinic compliance standards
Proficiency with EHR systems (Epic experience is a plus) and Microsoft Office
Excellent communication, multitasking, and problem-solving skills
Bachelor’s degree in healthcare administration or related field
Experience managing staff in a hospital-affiliated or multi-provider clinic
Bilingual or bicultural skills (Spanish, Russian, Vietnamese, etc.)
Familiarity with scheduling systems, insurance billing, or referral workflows

Benefits:

Attractive base salary + performance-based bonuses
Medical, dental, and vision insurance
Generous paid time off (PTO) and holidays
401(k) retirement plan with employer match
Professional development support and continuing education reimbursement
Life, AD&D, and disability insurance
Relocation support is available for eligible candidates
Flexible scheduling (4-day workweeks and part-time shifts available)
Opportunities for medical leadership, training, and mentorship

If you're an organized, compassionate, and solution-oriented leader ready to guide a healthcare team toward success, we want to meet you.