Corporate Medical Office Manager

Position Overview

Amplifon Healthcare Services is seeking a highly skilled and experienced Corporate Medical Office Manager to oversee the day-to-day operations of our Orlando, Florida, location. This full-time position will play a crucial role in ensuring the effectiveness of our administrative functions while enhancing patient care outcomes. The ideal candidate will possess strong leadership abilities, a knack for optimizing workflows, and a commitment to maintaining a high standard of service.

About the Organization

At Amplifon Healthcare Services, we are dedicated to transforming the healthcare landscape through our unwavering commitment to patient-centered care, innovation, and operational excellence. Our organization prides itself on setting high standards in healthcare delivery, backed by a team of dedicated professionals who are passionate about improving patient lives. With a corporate setting located in Orlando, we are poised for growth and excellence within the healthcare sector.

Work Environment

This onsite role will immerse you in a collaborative, fast-paced environment where you will work alongside varied healthcare professionals, including physicians, nurses, and administrative staff. You will be responsible for managing operations in a corporate healthcare facility that prioritizes efficiency, compliance, and patient satisfaction. Monday through Friday schedules facilitate work-life balance, while occasional flexibility will be required to meet operational needs.

Key Responsibilities

As the Corporate Medical Office Manager, your key responsibilities will encompass:

• Managing and supervising all daily operational activities, ensuring optimal staffing, resource allocation, and scheduling.
• Developing comprehensive office policies and procedures that align with healthcare regulations and industry best practices, effectively guiding staff compliance.
• Working collaboratively with clinicians to enhance patient flow, minimize wait times, and improve the overall patient journey throughout our facility.
• Overseeing inventory management of medical supplies, equipment, and pharmaceuticals to ensure the office is well-stocked and prepared.
• Coordinating billing and coding operations, including handling insurance claims and patient billing inquiries with accuracy and professionalism.
• Implementing and maintaining effective electronic health record (EHR) systems, ensuring accurate management of patient data.
• Conducting performance evaluations and providing constructive feedback to foster professional growth among team members.
• Ensuring full compliance with HIPAA regulations and maintaining patient confidentiality at all levels.
• Managing patient inquiries and complaints, utilizing empathy and conflict resolution skills to ensure patient satisfaction.
• Collaborating with other departmental managers to enhance cross-functional communication and streamline organizational workflows.

Patient Population / Client Focus

In your capacity as a Medical Office Manager, you will engage with a diverse patient population that includes individuals seeking audiology and hearing healthcare services. Your role will be pivotal in enhancing patient experiences, ensuring that every patient receives the highest quality care tailored to their unique needs.

Qualifications

To be successful in this role, candidates should possess the following qualifications:

• A Bachelor’s degree in Healthcare Administration, Business Management, or a related field is required; a Master’s degree is preferred.
• A minimum of 5 years of experience managing operations in a medical office or healthcare administration context.
• Strong understanding of medical office workflows, including billing, coding, EHR systems, and relevant compliance regulations.
• Demonstrated leadership skills with the capability to motivate and guide a diverse team.
• Exceptional organizational and problem-solving skills, coupled with a keen attention to detail.
• Excellent verbal and written communication skills to effectively engage with patients, staff, and external partners.
• Thorough knowledge of medical terminology and healthcare industry standards.

Preferred Experience

Candidates who possess experience in managing electronic health record systems, familiarity with healthcare compliance frameworks, and proficiency in medical billing and coding practices will be highly favored. Previous experience in a corporate healthcare setting could also provide a competitive edge.

Compensation and Benefits

Amplifon Healthcare Services offers a competitive salary range of $70,000 to $90,000 per year, commensurate with experience and qualifications. We value our employees and provide a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.

Career Growth Opportunities

We believe in fostering a culture of continuous learning and growth. Our organization offers robust career advancement opportunities, allowing you to take on new responsibilities, engage in training and workshops, and pursue leadership roles within our expanding network.

Why Join Our Team

By joining Amplifon Healthcare Services, you become part of an innovative team committed to delivering unparalleled healthcare solutions. Our supportive work environment not only recognizes but rewards your contributions toward enhancing the quality of care we provide to our patients. You will be given the tools and resources necessary to succeed and make a tangible impact in the lives of those we serve.

Application Information

If you are ready to take on a pivotal role in a well-respected healthcare organization and contribute to our mission of superior patient care, we encourage you to submit your application. Please provide your resume and a cover letter detailing your relevant experience and expressing your enthusiasm for the role. We look forward to your application!