DEPARTMENT: Patient Accounting

SHIFT: 8 hour shifts

POSITION SUMMARY

Under the general guidance of the Chief Financial Officer and the Patient Financial Services Lead the Patient Accounts Clerk is responsible for preparation and reconciliation of deposit of daily receipts, processing outgoing mail and distribution on incoming mail, assisting with research and follow-up on patient accounts, and processing of credit card payments.

ESSENTIAL DUTIES

• Exhibit professionalism in the Department as it relates to patients, families, visitors, physicians, and staff members
• Prepare daily receipts and bank deposit
• Process outgoing and incoming mail
• Patient account insurance follow-up and payment research
• Handle patient billing inquires and payments
• All other duties or responsibilities as assigned

QUALIFICATIONS

Minimum Education (or substitute experience) Required:

Education Preferred:

• High School Diploma or equivalent
• Knowledge of medical terminology

Minimum Experience Required:

Experience Preferred:

• Office experience
• Cash management experience
• Electronic spreadsheet experience

Skills:

• Excellent verbal and written communication and listening skills
• Strong organization skills with attention to detail and accuracy
• Ability to maintain confidentiality
• Computer literacy in Microsoft Office
• Must have the ability to work collaboratively with providers and other members of the healthcare team
• Must be able to withstand stressful situations
• Bilingual preferred

Bear Valley Community Healthcare District

Is An

Equal Opportunity Employer