Gotham

Remote LTC Biller

Healthpro Heritage, LLC

Greenville, South Carolina

Full-time | Remote

Work facility: Not Specified

Job Description

HealthPro Heritage has a great Long-Term Care (LTC) Biller opportunity! This full-time, fully remote position is responsible for resolution of facility contract account balances and assisting in the successful completion of Month end closure!

Why Choose HealthPro Heritage?

  • Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. 
  • Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
  • Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
  • Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
  • Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.


  • Responsible for various aspects of the LTC Billing process: Entering facility contracts, Invoice creation, payment posting, invoice submission, and outstanding facility balance tracking. These invoices are processed through the Net Health system electronically. 
  • Obtains supporting documentation, i.e., contracts, reports, census, medical records through the various systems used by HPH.
  • Reviews, interprets, and applies contract terms into Net Health system and identifies and/or applies payments and adjustments as per contract guidelines. 
  • Assist in successful month end closure of LTC sites. Demonstrates appropriate and timely communication.
  • Assisting with step by step training/workflow documents.
  • Serves as a resource for problem solving issues related to LTC billing.
  • Works correspondence including support tickets, emails, and phone messages from internal and external teams.
  • Works collaboratively with LTC Collections team, RCM direct billing team, RCM Cash posting team, Credentialing/Provider Enrollment and field teams.
  • Assists Accounting/Finance Team as needed with issues/concerns.
  • Ability to follow department processes and controls.
  • Complying with medical coding guidelines and HealthPRO-Heritage policies. Ensuring codes are accurately assigned and sequenced correctly in accordance with government and insurance regulations.
  • Demonstrate knowledge of the Revenue Cycle and the impact denial decisions on revenue cycle.
  • Reviewing and processing insurance denials, analyzing Explanation of Benefits (EOB)/ Electronic Remittance Advice (ERA) forms as needed.
  • Manage multiple work demands simultaneously to maintain relevant productivity and turnaround time standards for completing.
  • Other duties as assigned.

  • 2+ years of work experience as a Accounts Receivable/Denial specialist and or Invoice/Contract billing and Professional Physician (ProFee) billing, preferred.
  • Computer literacy of medical information systems, records management software.
  • Good computing knowledge in Microsoft Outlook, Word, Excel, PowerPoint etc.
  • Excellent communication and customer service skills, both verbal and written.
  • Understanding of contract/invoice billing and third-party reimbursement rules and regulations. Medical Billing experience preferred.
  • Outstanding organizational, detail oriented and time management skills.
  • Ability to work independently as well as part of a team when necessary.
  • Excellent typing and 10-key speed and accuracy.