Gotham

Service Billing Specialist

Mystaf Career Page

Archer City, Texas

$18 - $18 hourly

Full-time | On-site

Work facility: Not Specified

Job Description


Local Fuel Company / Service Billing Specialist
Pay: $18
Hours: Monday - Friday 8-5

Job Summary
This position is primarily responsible for billing customers for service work, and as part of that process, reviewing content of completed work orders for inconsistencies and safety-related issues for follow up, while building and maintaining effective service billing practices to provide the highest level of customer service.
Essential Functions
  • Process incoming work orders efficiently and resolve inaccuracies for detailed and timely customer invoicing.
  • Review work orders, research, correct and report inconsistencies, and summarize customer follow-up actions where applicable.
  • Develop and maintain proficient working knowledge of company billing procedures, special seasonal offerings, and service plans.
  • Collaborate with other departments to resolve work order errors.
  • Identify, research, and present solutions to the challenges and issues that cause billing inconsistencies to minimize poor customer experiences.
  • Be receptive to and competently use new technologies.
  • Be receptive to and successfully complete other duties as assigned.

Accountabilities
  • Interact with internal and external customers in a respectful and courteous manner.
  • Complete work assignments accurately and timely.
  • Demonstrate attention to detail and accuracy in all facets of job.
  • Maintain a clean and organized work area.
  • Keep all company information confidential and only use company information in the context of assigned duties.

Benefits:
  • Medical, Dental & Vision
  • STD, LTD, Life, & AD&D
  • 401(k) with company match
  • Paid Time Off (PTO)

Due to our company's culture, these positions have little turnover for those seeking in-office, M-F contributions.
Service Billing Specialist in Archer City, Texas | Gotham Enterprises Ltd