Community Supported Living Program Manager

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The CSL Program Manager is responsible for directing and supporting all aspects of operations for Community Supported Living in their region. The CSL Program Manager will work with key functional areas to ensure quality supports and budget compliance and is responsible for the implementation of Individual and Behavioral Support Plans, supervision of individuals’ supports and overseeing ongoing development of programs.
Counties covered: Oconto, Outagamie, Shawano, and Waupaca

RESPONSIBILITIES AND DUTIES

• Supervises the Direct Support Professionals in individuals’ homes and apartments and are responsible for training, supervision, scheduling and performance appraisals of the Direct Support Professionals working in these programs.
• Ensures the needs and desires of the individuals are met or exceeded through the targeted use of staff. It may be necessary for the Program Manager to work direct care, including ADLs, assisting with medical appointments, emergency treatment, transportation, community connections/integration and other supports.
• It is the responsibility of the Program Manager to manage personnel and ensure staff coverage of the program at all times. In instances where other staff are not available, the Program Manager will provide the supports and services for the program. This position includes on-call responsibilities and providing care to those supported.
• They are responsible for creating and maintaining a safe environment in the home that meets the needs and preferences of the individuals living in their own home and complies with the policies of the organization and all federal, state and local regulations.
• Responsible for establishing and maintaining strong and positive relationships with internal and external stakeholders. This includes, but is not limited to, other staff, Care Program Managers, Guardians, family members, neighbors and community members.
• Other duties as assigned

EDUCATION

• Associate degree or higher

EXPERIENCE AND QUALIFICATIONS

• 1 – 3 years of experience managing behaviors and diverse medical needs
• Strong Leadership and development skills
• Proficient in MS Office products (MS Word, MS Excel, etc.)
• Ability to motivate others
• Conflict resolution and emotional intelligence
• Excellent organizational and problem-solving skills
• Ability to Maintain confidentiality
• Knowledge with managing a budget
• Flexibility - available 24/7 to meet the needs of the program

WORK ENVIRONMENT

• Work is performed in a variety of environments - community-based as well as office.  May include light to moderate lifting, bending, and walking.  Traveling is required. 

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country.

Our CSL team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.  

We value excellence, but we won’t micromanage to achieve it. If you are selfmotivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.  

Grow your career with us. Grow your impact with us.  

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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work  

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.