Position Summary:

The Office Coordinator serves as the face of the brand, functioning as the front desk receptionist and primary facilitator of all office-related operations. This role includes greeting visitors, managing incoming calls and inquiries, and handling general administrative duties. The Office Coordinator will also manage internal communications, in-office events, hospitality, and provide remote operational support for regional hub offices. Additionally, this position serves as a point of contact for the Southeast Business Unit Senior Vice President & General Manager on general administrative matters.

Key Responsibilities:

Front Desk Operations

• Serve as the first point of contact for all general and operational inquiries.
• Warmly greet and direct guests, visitors, and clients appropriately.
• Receive, sort, and distribute mail, packages, courier, and food deliveries.
• Assist employees with outgoing mail and shipping needs.
• Troubleshoot and coordinate repairs for office equipment (AV/IT/printers/fax).
• Maintain basic operational knowledge of all front desk and office systems.
• Ensure front-of-house and shared spaces are maintained to high standards.
• Address janitorial concerns and coordinate with on-site staff or vendors.
• Maintain and update employee access controls and office coordinator guidelines.

Daily Office Activities

• Manage inventory and order office supplies, pantry snacks, and beverages.
• Restock kitchen and breakroom items throughout the day.
• Manage vendors and service contracts for offices in Atlanta, Miami, and Nashville.
• Oversee onboarding logistics for new employees, including key fobs, lockers, and workspace setup.
• Support meeting logistics, including room bookings, technical setup, and guest hosting.
• Coordinate conference room usage and assist meeting hosts as needed.
• Serve as the liaison to IT support teams for office-related issues.
• Oversee vehicle fleet logistics and coordinate pickup/transfer needs.
• Act as the primary contact for building management regarding repairs and facilities.

General Housekeeping

• Maintain cleanliness and organization of common areas, restrooms, print stations, kitchen, and conference rooms.
• Coordinate cleaning and maintenance requests with janitorial services.
• Manage office security protocols, including alarm codes and vendor access.
• Track and manage office vendor payments and related citations.
• Communicate with Finance regarding city regulations, permits, and licenses.
• Coordinate furniture repairs, replacements, and workstation moves as necessary.

Experience & Qualifications:

• Bachelor’s Degree preferred.
• 2–3+ years of experience in office coordination, administration, or operations.
• Fluent in English (additional languages a plus).
• Strong experience in administrative and clerical support.
• Familiarity with A/V equipment and office technology.
• Advanced proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple projects and prioritize tasks efficiently.
• Strong organizational skills and attention to detail.
• Comfortable working independently and proactively in a fast-paced environment.
• Experience planning and executing in-office events and employee engagements.
• Ability to troubleshoot technical and facilities-related issues efficiently.