Description
Client Service Representative (CSR) – Veterinary Clinic | Metro Paws Animal Hospital Skillman | Dallas, TX
Metro Paws Animal Hospital in Skillman (Dallas, TX) is seeking a friendly, reliable, and detail-oriented Client Service Representative (CSR) to join our dedicated veterinary team. As the first point of contact for our clients, you’ll play a vital role in creating a warm, welcoming, and professional experience for pets and their families.
At Metro Paws, we aim to break the mold of stuffy, impersonal veterinary care. We dream big, love everyone, have fun at work, and excel together. We are more than just a veterinary hospital—we are a vision. Our team embraces animals of all species and breeds, and people of all backgrounds, cultures, and beliefs. We go above and beyond to exceed expectations, delivering superb customer service and tailored veterinary care. Above all, we focus on being a place of comfort for our clients and their pets, in both sickness and health.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
